DITEC SOLUTIONS
Audiovisual Maintenance
Our services are personalized according to your needs.
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Choose the maintenances service
that best suits your needs
We offer routine supervision and scheduled visits to optimize the equipment and the operation of the systems
SERVICE
Pro
We offer routine supervision and scheduled visits to optimize the equipment and the operation of the systems.- Preventive Maintenance
- Corrective maintenance
- Remote management
- Engineering support
- HelpDesk
- Warranty service
- Phone technical assistance
- Priority in repair
- Repair guarantee
- Software update
- Scalable support
- On-site assistance
- Online platform
- Annual reports
SERVICE
Advanced
The Advanced service provides corrective and preventive maintenance. Always tailored to the needs of the client.- Preventive Maintenance
- Corrective maintenance
- Remote management
- Engineering support
- HelpDesk
- Warranty service
- Phone technical assistance
- Priority in repair
- Repair guarantee
- Software update
- Scalable support
- On-site assistance
- Online platform
- Annual reports
SERVICE
Premium
The Premium services program is the most popular and complete. They have a wide range of additional options.- Preventive Maintenance
- Corrective maintenance
- Remote management
- Engineering support
- HelpDesk
- Warranty service
- Phone technical assistance
- Priority in repair
- Repair guarantee
- Software update
- Scalable support
- On-site assistance
- Online platform
- Annual reports
Preventive
Remote supervision, scheduled, and preventive maintenance visits. We guarantee the correct operation of the equipment and systems to solve any problem.
Corrective
Our goal is immediate repair / On-site assistance at the customer's request / Remote support / Preferential response time / Hours spent.
Remote Management
Online support to assist the operation of systems, as well as for maintenance and monitoring. Monitoring, support, and updates.
Engineering Support
Includes annual reports, technical advice, and reports on the technological solution applied to the installed equipment and system integration.
HelpDesk
Online technical support for the immediate solution of doubts or problems with the operation of both equipment and audiovisual solutions installed or integrated by Ditec.
Contact
Request maintenance service
For more information or a personalized quote, contact us.
Barcelona
Calle Sicília , 368 bajos, 08025
Madrid
Av. de Manoteras, 22, Naves 49-50, 28050
Badalona
Av. Eduard Maristany 364, Nave 19, 08918
Barcelona / Badalona
+34 932 656 517
Madrid
+34 914 166 404
info@ditec.es