Videoconferencing and multipoint videoconferencing for rental
In Ditec Comunicaciones we have traditionally bet on the world of video communications, such as videoconferencing and streaming, so we are pioneers in develope our own solutions and market solutions, and we have in-house knowledge of these technologies that reside in our engineers and technical team.
We are one of the few companies that invest in the purchase of videoconferencing equipment, and even a multipoint unit (MCU, Multipoint Central Unit) for multipoint videoconferencing, although now we have other multipoint solutions to combine different equipment and devices. We currently have for rental videoconferencing hardware equipment Polycom, Avaya, Aver and Lifesize.
Regarding to rental we have 3 videoconference rooms to rent including a technician, two in Barcelona and one in Madrid, all of them equipped with 1 or 2 screens to be able to visualize the video and the contents with quality. The room is always rented with a technician available to the client.
Apart from the videoconferencing rooms, we usually do many videoconferencing equipment rentals with technician included during the year, since not all audiovisual technicians have IT knowledge, so our technicians are trained and have extensive knowledge in networks precisely to solve problems with firewalls, proxies, fixed or dynamic IP’s, ports, etc.
For this reason, we are one of the few companies in Spain (we’d say even the only one) that carry out multi-point events with solvency, given the complexity of controlling various equipment located at different locations throughout Spain, and having a multipoint system capable of managing all video signals.
This type of multipoint events are usually done by pharmaceutical companies when they want to make a presentation of a new product or some sort of training for their commercials or doctors (although there are also other types of companies with several locations that use it to celebrate historical moments of their company or to congratulate the Christmas or messages of its CEO or managers) in this way allows them to save in moving many people to the same headquarters (which also need a lot of capacity in Internet lines) and locate in every city a number of people to connect them via the multipoint videoconference system.
For this type of complex events, the following audiovisual material is usually needed:
-A sound system with wireless microphones for the mobility of the speakers and possible questions from the audience.
-At least one projector to visualize the contents of the presentations and the other points of the video conference.
– A camera to be able to capture the speakers and the public in case there are questions, so that the rest of the venues can see what is happening at the main place.
– Obviously the videoconference equipment.
-For each of the venues it is basic to have a dedicated line, that is, free of Firewalls and proxies and with a static IP.
-Backup of lines
In Ditec we are directly responsible for the hiring of this kind of lines, since we have the experience and contacts to make these steps quickly and with the security that will be installed days before the event and safely. It is essential to have a dedicated line only for video conferencing equipment, since we can not risk other users making use of this line and causing us distortions in the continuity of the Internet service.
The most important part is the management of the multipoint, it is also the most complex. Therefore, we insist that the client needs to have a very well planned schedule, so that all the venues have a script when they have to participate, otherwise some venues would step on each other and it becomes chaotic, that’s why the presence of the moderator of the event it is important, since it is who follows the script and gives way to other venues for their participation. This order is vital for our technical team, since the control of the audios is their responsibility, and the management of the mutes is key if you want the event to happen with an order and without constant “self-abuses” by the other venues.