AV maintenance and support

Select the av maintenance solution that best adapts to your needs in Barcelona and Madrid

We focus on providing service to our customers before, during and after the project outcome.

What matters – Diagnose and fix issues quickly.

Services

Our services at a glance

Select the maintenance solution that best adapts to your needs.

Circle life products and solutions are guaranteed by our maintenance service concept tailored to the clients specific needs

Already a client? Submit a ticket >

Ditec Communications Works with AVIXA

To change how people communicate and experience the world.

Types of contract

Pro

Providing routine supervision and scheduled visits to optimize equipment and systems operativity.

Advanced

Advanced service concepts for preventive and corrective maintenance, tailored to the clients needs.

Premium

The most popular and complete service program, offering a wide range of additional service features.

Service
Preventive maintenance
Corrective maintenance
Remote management
Engineering support
Help Desk
Warranty service
Preferential technical telephone assistance
Repair/replacement equipment priority
Repair/replacement material waranty
Software updates
Scalable support
On-site assistance
Online service platform
Annual reports of system status
Pro
Advanced
Premium
Maintenance solutions

Preventive Maintenance

Remote monitoring, preventive and scheduled maintenance visits. We ensure the proper functioning of equipment and systems to fix incidents.

Corrective Maintenance

Our target is immediate repair performance

  • On-site assistance on request
  • Remote support
  • Preferential response time
  • Bag of hours
Remote Management

Online support, remote monitoring and customer – owned equipment for the operational system.

  • Equipment monitoring
  • Audiovisual devices
  • Videoconferencing solutions
  • Digital Signage
  • Healthcare solutions
  • Software update
  • Remote corrective assistance
Engineering Support

Engineering support and updates on devices and systems.

Includes annual reports, technical advice and reports on the technological solution of the installed equipment and system integration.

Help Desk

Technical online support for immediate operational and functional solutions.

Our Partners
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